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Almora Botanica

<p>We apologize for the inconvenience. To arrange this, please fill out our <a href="https://returns.bigblue.co/almora-botanica" rel="noopener noreferrer" target="_blank">online returns form</a>.</p>

We apologize for the inconvenience. To arrange this, please fill out our online returns form.

I've received a damaged/faulty product, what should I do?

Shipping & Returns

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What personal information do you collect and how do you use them?

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My account

What are your loyalty program advantages?

How does your loyalty program work and how do I earn loyalty points?

How long do my loyalty points last?

How can I check my loyalty points balance?

Loyalty

Which payment methods do you accept?

What happens if my payment fails?

How can I apply my discount code?

My discount code isn't working, what can I do?

When will I receive my order confirmation?

Where can I find my order number?

How do I track my order or check the status of delivery?

Can I change my order or modify the shipping address?

My order is missing/stolen, what can I do?

Can I cancel my order?

Orders

Are your products natural?

Are your products vegan and cruelty-free?

Are your products 100% organic?

Where can I find the list of ingredients contained in your products?

Are your products free from chemical additives and harmful components?

Are your products free from synthetic fragrances?

Are your products free from talc?

Are your products paraben-free?

Are your products free from alcohol?

Are your products gluten-free?

Do your products contain ingredients made with GMOs?

Do your products contain soya?

Where do you source your ingredients?

Where are your products made?

What is the shelf life of your products?

Do you offer skincare consultations?

I am new to the brand, how do I know which Almora Botanica product is right for me?

What is the difference between the green and the white line?

Can I use a serum and a face oil together?

What is the best way to apply your cleansers?

What is the best skincare routine?

Do I need different products for morning and evening?

Where can I purchase Almora Botanica products?

How do I leave an online review?

What is SAPTA COMPLEX ©?

What are your packaging standards?

Can I recycle my packaging?

Why do you use glass packaging for your products?

How often should I exfoliate?

What is the best way to apply your serums?

When should I use your face oils in my routine?

I had an allergic reaction to a product, what should I do?

Are your products safe to use during pregnancy and breastfeeding?

Are your products free from essential oils?

Which products are safe to use if I have a nut allergy?

Are your products hypoallergenic?

Can I use your products if I have sensitive skin?

Are your products comedogenic?

How are your products preserved?

Products

What does Almora Botanica stand for?

What is Ayurveda?

What are Ayurvedic plants & herbs?

What are the benefits of face yoga?

What are adaptogens?

Our Brand & Ayurveda

Which countries are available for shipping?

What are your different shipping methods and prices?

What are your taxes and duties?

How do I return my order?

Xmas 2023 Order Date Limits

Easter 2024 Order Date Limits

How do recurring order subscriptions work?

How can I manage, change or cancel my subscriptions?

Recurring Orders Subscriptions

Active ingredients

Adaptogens

Antioxidants

Ayurveda

Ayurvedic plants & herbs

Bioavailability

Bio-retinol

Ceramides

Collagen

Elastin

Enzyme

Exposomes

Fibroblasts

Filaggrin

Forsythosides B

Green chemistry

Keratin

Melanin

Microbome

Multi-lamellar vesicles

Phyto-concentrates

Polyphenols

Polysaccharide

Postbiotics

Senkyunolides

Skin barrier

Skin epithelium

Skin lipids

Supercritical CO2 extraction

Surfactants

Triterpenes

Tyrosinase

Glossary

I've received a damaged/faulty product, what should I do?Updated a year ago