Almora Botanica logo
Almora Botanica logo

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My account

Account creation, personal information, password reset

How can I create a customer account?

To create an account, click on the "Account" icon found in the top right-hand side of the web page and follow the instructions. If you've already added products to your cart, you can also create an account directly during checkout.

How do I connect to my customer account?

To log in to your customer account, click on the "Account" icon in the top right-hand side of the web page and follow the instructions.

How can I sign up to your newsletter?

To sign up for our newsletter, scroll down to the bottom of our homepage and enter your email address in the newsletter subscription section. You'll receive an email to confirm your subscription. You can opt out anytime by clicking on the unsubscribi

How can I update my personal information?

To update your personal information, you can either log in to your account and edit your information directly from there, or you can contact us. We'll be happy to help you.

What personal information do you collect and how do you use them?

Your information is processed only by Almora Botanica and its service providers, solely to: fulfil your orders, personalize your experience and send marketing communications. You have the right to access, correct, and delete your personal data and to

How do I reset my password?

To reset your password :. 1. Click on "Account" on the top right-hand side of the web page. 2. Click on "Forgot password". 3. Enter your email address, the same one you used to create your account and click on “Reset my password”. 4. Check your inbox

How do I unsubscribe from your newsletter?

To unsubscribe to our newsletter, click on the "Unsubscribe" link at the bottom of one of our newsletters. Please take note that our system may take up to 24 hours to sync. If you continue receiving our newsletters after this period, please contact u

How can I delete my account?

We are sorry to see you leave! Is there anything our team can help you with?. If you wish to delete your account permanently, contact our team. Please note that your loyalty advantages and points will be deleted from your account.