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Almora Botanica logo

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My account

Account creation, personal information, password reset

How can I create a customer account?

To create an account, click on the "Account" icon found in the top right-hand side of the web page and follow the instructions. If you've already added products to your cart, you can also create an account directly during checkout.

How do I connect to my customer account?

To log in to your customer account, click on the "Account" icon in the top right-hand side of the web page and follow the instructions.

How can I update my personal information?

To update your personal information, you can either log in to your account and edit your information directly from there, or you can contact us. We'll be happy to help you.

How do I reset my password?

You do not require a password, you can log in using a one-time six-digit verification code that's sent to the email address used to create your account.

How do I unsubscribe from your newsletter?

To unsubscribe to our newsletter, click on the "Unsubscribe" link at the bottom of one of our newsletters. Please take note that our system may take up to 24 hours to sync. If you continue receiving our newsletters after this period, please contact u

How can I delete my account?

We are sorry to see you leave! Is there anything our team can help you with?. If you wish to delete your account permanently, contact our team. Please note that your loyalty advantages and points will be deleted from your account.