At the moment, we ship to the following countries:. EUROPE: Belgium, United Kingdom, Denmark, France, Germany, Italy, Netherlands, Norway, Poland, Spain, Sweden, Switzerland. MIDDLE EAST: Bahreïn, Israel, Kuwait, Qatar, Saudi Arabia, Turkey, United A

<p>At the moment, we ship to the following countries:&#xA0;</p><p>EUROPE: Belgium, United Kingdom, Denmark, France, Germany, Italy, Netherlands, Norway, Poland, Spain, Sweden, Switzerland.</p><p>MIDDLE EAST: Bahre&#xEF;n, Israel, Kuwait, Qatar, Saudi Arabia, Turkey, United Arab Emirates</p><p>ASIA &amp; OCEANIA: Australia, Hong Kong, India, New Zealand, Singapore</p><p>AMERICAS: United States, Canada&#xA0;</p>

Which countries are available for shipping?

At the moment, our shipping methods and prices are the following:. *Prices and free shipping rules can vary with punctual promotions.

<p>At the moment, our shipping methods and prices are the following:</p><table style="width: 100%;"><tbody><tr><td style="width: 22.5667%; vertical-align: top;"><div style="text-align: left;"><strong>United Kingdom</strong></div></td><td style="width: 77.29%; vertical-align: top;"><div style="text-align: left;"><strong>Standard shipping&#xA0;</strong>(2-5 business days): 5.90&#xA3; and free for orders over 85&#xA3;*</div><div style="text-align: left;"><strong>Express shipping</strong> (1-3 business days): 8.90&#xA3; and free for orders over 85&#xA3;*</div></td></tr><tr><td style="width: 22.5667%; vertical-align: top;"><div style="text-align: left;"><strong>International</strong></div></td><td style="width: 77.29%; vertical-align: top;"><div style="text-align: left;"><strong>Standard worldwide shipping</strong>: 5.90&#xA3; and free for orders over 85&#xA3;*</div></td></tr></tbody></table><p><br></p><p>*Prices and free shipping rules can vary with punctual promotions.</p>

What are your different shipping methods and prices?

Taxes and duties depend on the country your order will be shipped to:

<p>Taxes and duties depend on the country your order will be shipped to:&#xA0;</p><table style="width: 100%;"><tbody><tr><td style="width: 50.0000%;">&#xA0;United Kingdom</td><td style="width: 50.0000%;"><ul><li>VAT is already included in the product price.</li><li>No customs duties or taxes as every order is sent from the United Kingdom</li></ul></td></tr><tr><td style="width: 50.0000%;">&#xA0;International&#xA0;</td><td style="width: 50.0000%;"><ul><li>As all orders are shipped from the United Kingdom, customs duties and taxes will occur and may differ depending on the destination countries.&#xA0;</li><li>These fees will have to be paid at your charge at delivery.</li></ul></td></tr></tbody></table>

What are your taxes and duties?

From the UK, you can return any unwanted items within 30 days of receipt, at your own charge (except for damaged or faulty items). Please note that items that do not meet our returns policy* will not be accepted and will be sent back to the customer.

<div id="isPasted" style="box-sizing: border-box; margin: 0px; padding: 0px 0px 15px; color: rgb(0, 0, 0); font-family: Europa, Roboto, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin: 0px; padding: 0px; overflow-wrap: break-word;"><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; letter-spacing: 0.25px; text-align: justify;">From the UK, you can return any unwanted items within 30 days of receipt, at your own charge (except for damaged or faulty items). Please note that items that do not meet our returns policy* will not be accepted and will be sent back to the customer.</p><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; letter-spacing: 0.25px; text-align: justify;">We unfortunately do not accept international returns.</p><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; letter-spacing: 0.25px; text-align: justify;">Follow the instructions in <a href="https://returns.bigblue.co/almora-botanica" rel="noopener noreferrer" target="_blank">our returns portal</a>: you&apos;ll be asked to enter your order number and postal code. Once we receive your order and we consider your return valid, we will proceed with a refund on the same payment method you used during your purchase.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 1.5rem; padding: 0px; letter-spacing: 0.25px;">Card refunds may take up to 10-12 business days to complete depending on the bank&#x2019;s processing time, and we cannot influence this.</p><div id="isPasted" style="box-sizing: border-box; margin: 0px; padding: 0px 0px 15px; color: rgb(0, 0, 0); font-family: Europa, Roboto, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="font-size: 16px;">*Items will not be accepted if they are in such conditions: used, unsealed, relabelled or pierced (with exception of damaged or faulty items).<br><br>If you have a complaint or concern with service received or a product purchased, please contact us on <a data-fr-linked="true" href="mailto:customercare@almorabotanica.com" id="isPasted">customercare@almorabotanica.com</a> and we&apos;ll do our best to help.&#x201D;</span></div></div></div></div>

How do I return my order?

We apologize for the inconvenience. To arrange this, please fill out our online returns form.

<p>We apologize for the inconvenience. To arrange this, please fill out our <a href="https://returns.bigblue.co/almora-botanica" rel="noopener noreferrer" target="_blank">online returns form</a>.</p>

I've received a damaged/faulty product, what should I do?

🎁 GET DELIVERED FOR CHRISTMAS 2023 🎅🏼. Thank You for taking into account the below date & time limit to validate your order on almorabotanica.com and ensure to be delivered before Christmas ! 🎄🎁. We wish you a BeautyFul Holiday Season with

<p>&#x1F381; <strong>GET DELIVERED FOR CHRISTMAS 2023</strong> <span id="isPasted" style="color: rgb(32, 33, 36); font-family: Roboto, arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#x1F385;&#x1F3FC;</span>&#xA0;</p><p>Thank You for taking into account the below date &amp; time limit to validate your order on <a href="//almorabotanica.com">almorabotanica.com</a> and ensure to be delivered before Christmas ! &#x1F384;&#x1F381;</p><table style="width: 100%;"><tbody><tr><td style="width: 4.7278%;"><br></td><td style="width: 22.1046%;">Countries</td><td style="width: 22.5277%;">Delivery Mode</td><td style="width: 50.5382%;">Order limit date &amp; time</td></tr><tr><td style="width: 4.7278%;"><a href="https://en.wikipedia.org/wiki/File:Flag_of_the_United_Kingdom_(3-5).svg" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: none rgb(248, 249, 250); color: rgb(51, 102, 204); text-decoration: underline; user-select: auto; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; overflow-wrap: break-word; font-size: 12.32px; text-align: center;"><img data-fr-image-pasted="true" src="https://upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/175px-Flag_of_the_United_Kingdom_%283-5%29.svg.png" width="175" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/264px-Flag_of_the_United_Kingdom_%283-5%29.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/350px-Flag_of_the_United_Kingdom_%283-5%29.svg.png 2x" data-file-width="1000" data-file-height="600" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border: 1px solid rgb(234, 236, 240); cursor: pointer; padding: 0px 1px; user-select: none; max-width: calc(100% - 5px); width: 21px; height: 12.6px;" class="fr-fil fr-dii"></a><br></td><td style="width: 22.1046%;">&#xA0;United Kingdom &#xA0;</td><td style="width: 22.5277%;">Standard</td><td style="width: 50.5382%;">Tuesday Dec 19th 2023 - 10AM</td></tr><tr><td style="width: 4.7278%;"><a href="https://en.wikipedia.org/wiki/File:Flag_of_the_United_Kingdom_(3-5).svg" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: none rgb(248, 249, 250); color: rgb(51, 102, 204); text-decoration: underline; user-select: auto; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; overflow-wrap: break-word; font-size: 12.32px; text-align: center;" id="isPasted"></a><a href="https://en.wikipedia.org/wiki/File:Flag_of_the_United_Kingdom_(3-5).svg" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: none rgb(248, 249, 250); color: rgb(51, 102, 204); text-decoration: underline; user-select: auto; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; overflow-wrap: break-word; font-size: 12.32px; text-align: center;" id="isPasted"></a><img data-fr-image-pasted="true" src="https://upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/175px-Flag_of_the_United_Kingdom_%283-5%29.svg.png" width="175" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/264px-Flag_of_the_United_Kingdom_%283-5%29.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/83/Flag_of_the_United_Kingdom_%283-5%29.svg/350px-Flag_of_the_United_Kingdom_%283-5%29.svg.png 2x" data-file-width="1000" data-file-height="600" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border: 1px solid rgb(234, 236, 240); cursor: pointer; padding: 0px 1px; user-select: none; max-width: calc(100% - 5px); color: rgb(51, 102, 204); font-family: sans-serif; font-size: 12.32px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 21px; height: 12.6px;" class="fr-fil fr-dii"><br></td><td style="width: 22.1046%;">&#xA0;United Kingdom</td><td style="width: 22.5277%;">Express</td><td style="width: 50.5382%;">Thursday Dec 21st 2023 - 10AM</td></tr><tr><td style="width: 4.7278%;"><a href="https://commons.wikimedia.org/w/index.php?title=File:Flag_of_Europe.svg&amp;lang=fr&amp;uselang=fr" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: none rgb(249, 249, 249); color: rgb(51, 102, 204); text-decoration: underline; user-select: auto; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; overflow-wrap: break-word; font-size: 12.6px; text-align: center;" title="Le drapeau europ&#xE9;en."><img data-fr-image-pasted="true" alt="Le drapeau europ&#xE9;en." src="https://upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-225px-Flag_of_Europe.svg.png" width="225" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-338px-Flag_of_Europe.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-450px-Flag_of_Europe.svg.png 2x" data-file-width="810" data-file-height="540" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border: 1px solid rgb(234, 236, 240); cursor: pointer; padding: 0px 1px; user-select: none; max-width: calc(100% - 10px); width: 20px; height: 17px;" class="fr-fic fr-dii"></a><br></td><td style="width: 22.1046%;">&#xA0;European Union</td><td style="width: 22.5277%;">International Standard</td><td style="width: 50.5382%;">Wednesday Dec 13th 2023 - 10AM</td></tr><tr><td style="width: 4.7278%;"><a href="https://commons.wikimedia.org/w/index.php?title=File:Flag_of_Europe.svg&amp;lang=fr&amp;uselang=fr" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: none rgb(249, 249, 249); color: rgb(51, 102, 204); text-decoration: underline; user-select: auto; font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; overflow-wrap: break-word; font-size: 12.6px; text-align: center;" title="Le drapeau europ&#xE9;en."><img data-fr-image-pasted="true" alt="Le drapeau europ&#xE9;en." src="https://upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-225px-Flag_of_Europe.svg.png" width="225" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-338px-Flag_of_Europe.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b7/Flag_of_Europe.svg/langfr-450px-Flag_of_Europe.svg.png 2x" data-file-width="810" data-file-height="540" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border: 1px solid rgb(234, 236, 240); cursor: pointer; padding: 0px 1px; user-select: none; max-width: calc(100% - 10px); width: 25px; height: 17.0455px;" class="fr-fic fr-dii"></a><br></td><td style="width: 22.1046%;">&#xA0;European Union<br></td><td style="width: 22.5277%;">International Express</td><td style="width: 50.5382%;">Monday Dec 18th 2023- 10AM</td></tr><tr><td style="width: 4.7278%;">&#xA0;&#x1F310;<br></td><td style="width: 22.1046%;">&#xA0;Rest of the World</td><td style="width: 22.5277%;">International Express</td><td style="width: 50.5382%;">Thursday Dec 14th 2023 - 10AM</td></tr></tbody></table><p><br></p><p>We wish you a BeautyFul Holiday Season with<img src="https://attachments.gorgias.help/wyqg/hc/jn5y/almora%20botanica%20logo-606dc4f9-e5cc-418a-8f43-1a03dfaefc25.jpg" style="width: 124px;" class="fr-fic fr-fil fr-dib"></p>

Xmas 2023 Order Date Limits

🐰 GET DELIVERED FOR EASTER 2024 🐣. Thank You for taking into account the below date & time limit to validate your order on almorabotanica.com and ensure to be delivered before Easter 2024 ! 🐇. *Based on payment of import duties and taxes. We wish

<p><span style="font-size: 24px;">&#x1F430;</span> <strong>GET DELIVERED FOR EASTER 2024</strong> <span style="font-size: 24px;">&#x1F423;</span></p><p>Thank You for taking into account the below date &amp; time limit to validate your order on <a href="//almorabotanica.com">almorabotanica.com</a> and ensure to be delivered before Easter 2024 ! <span style="font-size: 24px;">&#x1F407;</span></p><table style="width: 100%;"><tbody><tr><td style="width: 8.6207%;"><br></td><td style="width: 22.4138%;">Countries</td><td style="width: 19.0603%;">Delivery Mode</td><td style="width: 50.5382%;">Order limit date &amp; time</td></tr><tr><td style="width: 8.6207%;"><div style="text-align: center;"><span style="font-size: 24px;">&#x1F1EC;&#x1F1E7;</span></div></td><td style="width: 22.4138%;">United Kingdom&#xA0;</td><td style="width: 19.0603%;">Standard</td><td style="width: 50.5382%;">Monday March 25th 2024 - 10AM</td></tr><tr><td style="width: 8.6207%;"><div style="text-align: center;"><span style="font-size: 24px;">&#x1F1EC;&#x1F1E7;</span></div></td><td style="width: 22.4138%;">United Kingdom</td><td style="width: 19.0603%;">Express</td><td style="width: 50.5382%;">Tuesday March 26th 2024 - 10AM</td></tr><tr><td style="width: 8.6207%;"><div style="text-align: center;"><span style="font-size: 24px;">&#x1F1EA;&#x1F1FA;</span></div></td><td style="width: 22.4138%;">European Union*</td><td style="width: 19.0603%;">International Standard</td><td style="width: 50.5382%;">Tuesday March 19th 2024 - 10AM</td></tr><tr><td style="width: 8.6207%;"><div style="text-align: center;"><span style="font-size: 24px;">&#x1F1EA;&#x1F1FA;</span></div></td><td style="width: 22.4138%;">European Union*</td><td style="width: 19.0603%;">International Express</td><td style="width: 50.5382%;">Tuesday March 20th 2024 - 10AM<br></td></tr><tr><td style="width: 8.6207%;"><div style="text-align: center;"><span style="font-size: 24px;">&#x1F30F;</span></div></td><td style="width: 22.4138%;">Rest of the World*</td><td style="width: 19.0603%;">International Express</td><td style="width: 50.5382%;">Tuesday March 20th 2024 - 10AM<br></td></tr></tbody></table><p><span style="font-size: 10px;">*Based on payment of import duties and taxes</span></p><p>We wish you a BeautyFul Easter Season with<img src="https://attachments.gorgias.help/wyqg/hc/jn5y/almora%20botanica%20logo-606dc4f9-e5cc-418a-8f43-1a03dfaefc25.jpg" style="width: 124px;" class="fr-fic fr-fil fr-dib"></p>

Easter 2024 Order Date Limits

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Almora Botanica

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Almora Botanica - Shipping & Returns

Delivery methods, taxes and duties, returns policy

Shipping & Returns

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